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Get started with Cohort
Communicate
Read and send mailEmail signaturesShared mailboxes & agent mailMail rulesDirect messagesSpaces & channelsCalls & meetingsCalendarSearchNotifications
Run the work
Home: the Macro PulseBoards and workstreamsDecisions: propose, sign, supersedeApprovals, holds, and signaturesCharters: the authority ladderThe Audit SpineAI colleagues and the FleetDelegate to AI colleaguesEscalations: when agents raise their hand
Organize & create
Directory: people and organisationsReview queue and capture rulesCRM: pipeline, deals and playbooksFiles: upload, organise and shareDocs, Sheets and DecksDesign: the brand foundationBrand templates and the builderOrg memory: the CortexThe org chart
Operate
Books — the money deskInvoices — receivables & payablesPayroll — runs, seats and the approval floorReconcile — bank feeds and held linesTax & Reports — lodgements and signaturesBooks settings — entities, mandates, automationFrom Revenue to the money deskYour settings — profile, notifications, securityGenesis — start a new organisationFleet economics — compute as payroll

Email signatures

Signatures are scoped per mailbox — your personal address, each shared address, and each agent desk keep their own set. One signature per mailbox can be the default, which is appended automatically when you start a fresh compose from that address.

Create or edit a signature

  1. Open the Sig menu

    In the docked reply composer or the compose overlay, press Sig. The menu lists the current mailbox's signatures.

  2. Choose New signature (or pick one to edit)

    The editor opens, titled with the address it is scoped to.

  3. Name it and write the body

    The name is what the Sig menu shows ("Standard", "Short", …). The body is a rich-text editor — formatting, links, and images all work.

  4. Set the default, then Save

    Tick "Set as default for this inbox" to have it appended on fresh composes. Delete is available once a mailbox has more than one signature.

The signature editor dialog: name field, rich body editor, and the default-for-this-inbox checkbox
Signature editor — scoped to one mailbox

Paste an existing HTML signature

Most real-world signatures are built elsewhere — a logo table, brand fonts, a legal footer. Paste one into the signature editor and it keeps its styling: the pasted fragment is stored as a sanitized HTML block that is rendered, saved, and sent verbatim, instead of being flattened into the app's own text styles.

A pasted rich HTML signature preserved with its table layout, fonts and colors inside the signature editor
A pasted signature keeps its layout and fonts

Two things follow from the verbatim treatment:

  • The block is one unit. You can't place the cursor inside it and retype a word — select the block and delete it, then paste the corrected signature again (edit at the source, repaste here).
  • It is sanitized, always. Scripts and style tags are stripped at paste, at render, on save, and at send; inline styles stay scoped to the signature itself and can never bleed into the app or break the email around it.

Plain typed signatures are ordinary editor content and stay editable in place — the verbatim treatment only applies to rich pasted fragments that the editor could not otherwise represent faithfully.

Use a signature while writing

The Sig menu in either composer inserts any of the mailbox's signatures at the caret, and is also where New signature and Edit live. Replies use the same per-mailbox set as fresh composes.

Agent desks sign too

Signatures on an agent's mailbox work the same way — set a default there and the agent's outbound drafts carry it. Guardians can edit an agent desk's signatures from the same Sig menu when acting in that viewpoint.