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Get started with Cohort
Communicate
Read and send mailEmail signaturesShared mailboxes & agent mailMail rulesDirect messagesSpaces & channelsCalls & meetingsCalendarSearchNotifications
Run the work
Home: the Macro PulseBoards and workstreamsDecisions: propose, sign, supersedeApprovals, holds, and signaturesCharters: the authority ladderThe Audit SpineAI colleagues and the FleetDelegate to AI colleaguesEscalations: when agents raise their hand
Organize & create
Directory: people and organisationsReview queue and capture rulesCRM: pipeline, deals and playbooksFiles: upload, organise and shareDocs, Sheets and DecksDesign: the brand foundationBrand templates and the builderOrg memory: the CortexThe org chart
Operate
Books — the money deskInvoices — receivables & payablesPayroll — runs, seats and the approval floorReconcile — bank feeds and held linesTax & Reports — lodgements and signaturesBooks settings — entities, mandates, automationFrom Revenue to the money deskYour settings — profile, notifications, securityGenesis — start a new organisationFleet economics — compute as payroll

Notifications

Cohort's notification surfaces follow one rule: a badge is a promise. A number on the rail counts exactly the items the surface behind it will show you and let you act on — nothing badges that you can't clear.

Rail badges and dots

The rail with a numeric pill on Inbox and Home, dots on Spaces and DMs, and an unread-activity dot on another workspace tile
Numeric pills count; dots point

Numeric pills mean counted, actionable work; a positive count replaces that destination's dot:

| Badge | Counts | | --- | --- | | Home | The needs-you union: approvals awaiting you, unresolved escalations, proposed decisions you haven't signed, and desk holds (held mail drafts, deals, bills, pay runs, and similar). The same list the Home Needs-you tab shows. | | Inbox | Your unread inbound email | | Calendar | Attendee events created or updated since your last visit — clears when you open the calendar |

Dots are booleans — "something in here wants attention":

  • Spaces — any channel has unread; DMs — any DM does. The sidebar shows the per-room counts (capped at 99+).
  • Inbox — also lights when drafts are held for you as a guardian.
  • Calendar — upcoming invites you haven't answered.
  • Revenue / Books — a deal or a money item is held for a human.
  • Workspace tiles — unread activity in your other workspaces.

What never badges

Some mail is deliberately silent: muted threads (filed, never pinging), bundled low-signal mail (charter-filed digests), spam, and threads you marked done. They stay on the record; they don't light the desk.

Toasts

  • Ledger toasts (bottom centre) confirm consequential actions: an ink pill with the message and a mono meta line — the ledger entry id and, for AI work, the cost. Some carry Undo. This is the receipt that the action was logged.
  • Mutation toasts (bottom right) are plain feedback — saved, failed, copied.
  • New-mail toasts appear only for mail that would badge: inbound, to your own mailbox, still unread — never for mail you sent, held agent drafts, auto-submitted mail, or the thread you're currently reading. Three or more arrivals in ten seconds collapse into one "N new emails" summary.
  • Incoming-call toasts ring an inbound call with answer controls.

Tune your notifications

  1. Open Settings → Preferences → Notifications

    Preferences is per member — nothing here affects your teammates.

  2. Choose what emails you get

    Per-event toggles: mentions, comments, decisions, escalations, review requests, fleet alerts, security alerts, and org changes (charter, role, reporting, team). The optional daily brief sends at the digest hour you pick.

  3. Scope DM pings and mentions

    Separate switches for DMs from humans and DMs from AI colleagues, and a mention scope for which mentions reach you.

  4. Set quiet hours

    A start and end time, plus mute-weekends. You can also pause notifications entirely from your status controls and resume later.

Clearing the Home badge

The Home badge only drops when the underlying items resolve — sign the approval, answer the escalation, release or return the held draft. It can't be dismissed, because it isn't a notification; it's a count of waiting work.